Privacy Policy
This Privacy Policy describes why we collect information, what information we collect, and what we do (and do
not do) with it. It also explains how you can change it. Please read our privacy policy carefully to get a clear
understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in
accordance with our website.
What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address,
mailing address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter,
respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our
newsletter, respond to a survey or marketing communication, surf the website, or use certain other site
features in the following ways:
● To personalize user’s experience and to allow us to deliver the type of content and product offerings in
which you are most interested.
● To improve our website in order to better serve you.
● To allow us to better service you in responding to your customer service requests.
● To administer a contest, promotion, survey, or other site feature.
● To quickly process your transactions.
● To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your
visit to our site as safe as possible. Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to such systems, and are required to
keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via
Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an
order, enters, submits, or accesses their information to maintain the safety of your personal information. All
transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through
your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser
and capture and remember certain information.
We use cookies to:
● Help remember and process the items in the shopping cart.
● Understand and save user’s preferences for future visits.
● Compile aggregate data about site traffic and site interactions in order to offer better site experiences
and tools in the future. We may also use trusted third-party services that track this information on our
behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off
all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different,
so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users’ experience that makes your
site experience more efficient and some of our services will not function properly. However, you can still place
orders.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless
we provide you with advance notice. This does not include website hosting partners and other parties who
assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to
keep this information confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or
safety. However, non-personally identifiable visitor information may be provided to other parties for
marketing, advertising, or other uses. We ensure third parties comply with our privacy clause; however, we
cannot be held liable for third-party actions.
Third-party links
We do not include or offer third-party products or services on our website.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place
to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables
it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of
the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
● Remarketing with Google AdSense
● Demographics and Interests Reporting
● DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics
cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to
compile data regarding user interactions with ad impressions, and other ad service functions as they relate to
our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or permanently using
the Google Analytics Opt Out Browser add-on.
South African Protection of Information Act, 2013, also known as POPI Act
To promote the protection of personal information processed by public and private bodies; to introduce
certain conditions so as to establish minimum requirements for the processing of personal information; to
provide for the establishment of an Information Regulator to exercise certain powers and to perform certain
duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for
the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic
communications and automated decision making; to regulate the flow of personal information across the
borders of the Republic; and to provide for matters connected therewith. – See more at:
http://www.justice.gov.za/legislation/acts/2013-004.pdf
According to POPI we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first
significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily found on the page specified above.
Users will be notified of any privacy policy changes:
● On our Privacy Policy Page
Users are able to change their personal information:
● By emailing us
● By calling us
● By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT)
browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the
concepts they include have played a significant role in the development of data protection laws around the
globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical
to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a
data breach occur:
We will notify the users via email
● Within 7 business days
We will notify the users via in-site notification
● Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally
enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires
not only that individuals have enforceable rights against data users, but also that individuals have recourse to
courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial
messages give recipients the right to have emails stopped from being sent to them and spells out tough
penalties for violations.
We collect your email address in order to provide you with market-related information and any special offers
from our service providers.
To be in accordance with CANSPAM we agree to remove your e-mail address from our database, should you
opt-out and will no longer forward any information to you, which could be detrimental to your financial well
being.
If at any time you would like to unsubscribe from receiving future emails, you can email your broker and/or
assistant and we will promptly remove you from ALL future correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.